May 2026 – Jun 2026
Cleffen AI
Lightning-fast custom chatbot built specifically for Cleffen — a software development company — to serve their clients. Tailored to one organisation's needs rather than a generic multi-tenant product.
AI
Next.jsNode.jsPostgreSQLRAGQdrant
Screenshots
Inside the product
Product retrieval in chat
Inside the product — the assistant retrieves relevant Cleffen offerings during a conversation, helping clients discover the right solutions without leaving the chat.
Reflection
Takeaways
- A focused custom build moves faster when the business already knows how it wants to talk to clients.
- In a live chat, speed is part of trust. Waiting too long feels like giving someone the wrong answer.
- Product-aware replies beat a general knowledge bot when the goal is helping someone choose well.
- Narrow scope is a strength here. Trying to serve everyone would have slowed the useful parts down.
Next step
Exploring AI for your company?
Custom assistants, internal tools, or client-facing AI in this space. I am open to the conversation. Different use case, same domain. Send a message.
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